📧 How to solve the email problem?
How many hours go into just processing email? One reason it's so consuming: when a message hits the inbox, it feels like it needs a response. It feels like real work.
There are several ways to handle the "too much email" problem:
- Ignore it. Read some email, and let the rest get buried.
- Filter it. Route newsletters and other non-critical emails to folders.
- Use new tools. Tools like Hey or Gmail's automatic categorization help ensure only important emails reach the inbox.
- Use other messaging tools. Signal, Discord, and Slack are now popular with teams. This may just shift the problem, but it's also easier to skip things that aren't relevant.
- Solve the problem at the source. Shift more information to other mediums that are more appropriate for long-lived information, or move conversations to where the work is happening (issues, PRs, team messaging).
All of these help, but option #5 is worth a closer look — addressing the source of unnecessary email tends to be the most effective approach.
This is another example where I've found Release First helps with problems like too much email. A Release First mindset tends to shift information handling away from transient messaging systems to permanent ones — where information is useful, long-lived, and versioned.
