⚠️ When things go wrong ...

What do we do?

Do we focus on who/what to blame?

Or do we figure out a path forward.

How we are going to prevent this problem in the future?

Not by shaming someone into paralysis, but by fixing the process.

By improving YOUR Platform.

The opportunity for the individual/organization who made the mistake to help fix the process is a graceful way out and preserves their dignity.