✍️ Effective communication (Written)
For starters, consider Michael Lynch's "Underused Techniques for Effective Emails".
A few points in summary:
- Put the most important information first.
- Use headings, code blocks, and other formatting.
- Be succinct.
- Provide context by quoting and replying (bottom posting in emails and quoting in PR/issue threads). Don't make your readers read the entire discussion and try to extrapolate the context of what you are trying to say.