Platform != People

The right people in your organization is absolutely essential -- no question about that.

And dealing with "people issues" is a critical and essential skill.

But, if your organization is dependent on a star individual and you are in big trouble when he/she is gone, then you don't have a platform.

We need great people, but if they can't work in the context of YOUR Platform, then you will have trouble scaling and hit a major speed bump when they leave.

People come and go.

YOUR Platform is what gives your business the consistency and resiliency to keep going -- smoothly.